Itqaan Institute is committed to protecting your privacy and ensuring a transparent refund process. Below are our official Privacy Policy and Refund Policy:
Privacy Policy
At Itqaan Institute, we prioritize the privacy of our visitors and users. This Privacy Policy outlines the types of information we collect and how we use it.
Information We Collect
When you visit our website or register for our courses, we may collect personal information, including your name, email address, phone number, and any other details you provide.
How We Use Your Information
The information we collect is used to:
- Provide, operate, and maintain our website and services.
- Improve and personalize your experience.
- Communicate with you, including for customer service and promotional purposes.
- Send you emails regarding updates and other relevant information.
- Prevent fraudulent activities.
Data Security
We implement appropriate measures to ensure the security of your personal information. However, please be aware that no method of transmission over the internet is entirely secure.
Third-Party Privacy Policies
Our Privacy Policy does not apply to other websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
Refund Policy
At Itqaan Institute, we strive to provide quality education and services. If you are not satisfied with our courses, you may request a refund within 30 days of enrollment.
Refund Eligibility
- Refund requests must be made within 30 days of course enrollment.
- The course must not be completed beyond 50% of its content.
- Proof of payment is required for processing refunds.
Non-Refundable Items
- Administrative fees are non-refundable.
- Promotional or discounted courses may not be eligible for refunds.
Refund Process
- To request a refund, contact our support team at info@itqaan.org with your enrollment details and reason for the request.
- Refunds will be processed within 14 business days upon approval.
- The refund will be issued to the original payment method used during enrollment.
For any questions or concerns regarding our policies, please reach out to us at info@itqaan.org.